Welcome to CYPRUS.be

Customer Service

Privacy & Security

We are responsible for preserving the privacy of your information and the security of the operations concerning your account on our website. Our website uses state of the art encryption technology to protect your personal information including any possible credit card information.


Ordering

You can use this website for reserve/rent of hotel rooms, apartments, cars and other services.Our website allows you to search for a reservation according to location, date, price and other criteria. In case of having some special requests concerning your order feel free to contact us through the contact page. At order moment, you can checkout as guest or checkout and register to have access to client's panel. In case of registering as client you can access your account and obtain information about your orders and their status. Checking out as guest or as registered user does not effect your order processing and you shall be bound by the same rules.


Payment, Pricing & Promotions

Our prices changes by time even for the same service. The price given and fixed at order moment is the final price by which your order should be completed. At order, 10% of total reservation amount must be paid. 30 days before check-in date, your full payment of total reservation amount must be received. For reservations made less than 30 days before check-in, date full payment must be made at reservation time.
  • Payment by PayPal or by Credit Card: 10% of total reservation amount will be debited on your credit card. 30 days before check-in date, your credit card will be debited to the full reservation amount. For reservations made less than 30 days before check-in date, total reservation amount will be debited on your credit card.
  • Payment by Bank wire to our bank account: you are expected to transfer to our account 10% of total reservation amount not later than 4 days following order date. Not later than 30 days before check-in/rent date, your full payment of total reservation amount must arrive to our bank account. Also, in case of making an order less than 30 days before check-in/rent date, your payment must equals to the total reservation amount. Any Order made without the due initial payment shall be canceled after 4 days following order date.


Cancellation

According to the law, by booking online you are not eligible to retraction right. Still at Cyprus.BE Booking Agency we have a partial cancellation policy. In case of cancellation from your side we will refund you according to the following:

Cancellation date Refund percent
more than 60 days before check-in 95%
60 days - 41 days before check-in 90%
40 days - 31 days before check-in 70%
30 days - 21 days before check-in 50%
less than 20 days before check-in 30%


Viewing Orders

In case of registering as client you can access your account and obtain information about your orders and their status. Also, you shall receive email messages from us informing you about the status of your order. You can always contact us throughout the contact page in case of any interrogation.


Updating Account Information

If you are a registered client, then you can modify your account information by going to Edit my account